Protect Yourself from HMRC Phishing Scams

Protect Yourself from HMRC Phishing Scams

HMRC letters and scams are becoming increasingly prevalent in today’s time. It’s absolutely crucial to be cautious about phishing scams. There are always shady characters online inventing new ways to trick people like us, pretending to be legitimate organizations to steal our personal and financial information. Even HM Revenue and Customs (HMRC), a government agency we trust, isn’t entirely immune to these sneaky tactics. So, to protect yourself from HMRC phishing scams, it’s vital to stay informed and remain vigilant. And keep an eye out for suspicious HMRC letters and scam letters too.

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Recognizing Phishing Scams Attempts

Phishing emails, text messages, phone calls, and even social media scams impersonating HMRC can be sophisticated and convincing. However, there are telltale signs to help you distinguish between genuine communications and fraudulent attempts:

Email Phishing

HMRC will never send notifications by email regarding tax rebates or refunds. Be cautious of emails instructing you to:

    • Go to a website described in an email about a “tax rebate” by clicking on the links in it.
    • Open attachments
    • Disclose personal or payment information

Exercise caution even if an email appears to come from a legitimate HMRC address. If you need clarification on the authenticity of an email, forward it to HMRC and then delete it immediately.

Text Message Scams

HMRC may send text messages to customers, but they will never ask for personal or financial information through text messages. Beware of text scams offering tax refunds, especially those related to the COVID-19 pandemic. If you receive such a message, do not reply or click on any links. Instead, report the message to HMRC and delete it promptly.

Phone Call Scams

Be wary of automated phone calls claiming to be from HMRC, especially those threatening legal action or demanding immediate payment. HMRC does not make such calls. If you’re uncertain about a call’s legitimacy, end the call and report it to HMRC.

WhatsApp and Social Media Scams

HMRC does not communicate with individuals through WhatsApp for any reason other than occasional tax-related reminders. Beware of direct messages on social media platforms offering tax rebates or requesting personal information. Report suspicious social media messages to HMRC and ignore them.

How to Respond

If you encounter any HMRC-related phishing attempts, here’s what you should do:

  1. Do Not Respond: Avoid responding to emails, texts, calls, or social media messages that seem suspicious.
  2. Report It: Forward phishing emails to HMRC at and suspicious text messages to 60599. Provide as much detail as possible, including the date, phone number used, and content of the communication.
  3. Delete: Once you’ve reported a phishing attempt, delete the message immediately to prevent further exposure.
  4. Stay Informed: Keep abreast of the latest HMRC phishing and scams guidance to protect yourself and others from falling victim to fraudulent activities.

HMRC’s Safety Measures

To further enhance security and combat phishing scams, HMRC has implemented several precautionary measures:

  • QR Codes: HMRC uses QR codes in letters and correspondence, which typically direct recipients to guidance on GOV.UK. Be cautious of QR codes that request personal information or redirect to unfamiliar websites.
  • Text Message Alerts: HMRC occasionally sends text message alerts containing links to GOV.UK information or HMRC webchat. These messages never ask for personal or financial information.

Public Awareness: HMRC continually raises awareness about phishing scams through various channels, including their official website, social media, and direct communications with customers.

You Have Received A Letter From HMRC: What Do You Need To Know?


Protecting yourself against HMRC phishing scams requires diligence, skepticism, and awareness. By familiarizing yourself with the signs of phishing attempts and knowing how to respond appropriately, you can minimize the risk of falling victim to fraudulent schemes. Remember, HMRC will never ask for sensitive information via email, text message, phone call, or social media. Stay vigilant, stay informed, and stay safe. If you encounter any suspicious communications, report them to HMRC immediately. Together, we can combat phishing scams and safeguard our personal and financial information.

At Taxcare Accountant, we understand the growing concern surrounding HMRC letters and scams. Our team of experts is dedicated to providing you with the support and guidance you need to navigate through these challenges safely and securely. Whether you’ve received a suspicious HMRC letter or you’re concerned about potential phishing scams, we’re here to assist you every step of the way. With our comprehensive knowledge and proactive approach, we can help you identify and respond to HMRC-related threats effectively. Don’t let the fear of scams overwhelm you – let Taxcare Accountant be your trusted partner in safeguarding your financial well-being. Get in touch with us today to learn more about how we can protect you from HMRC phishing scams and provide peace of mind.

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